Cookie Policy
| Version number | 1.1 |
|---|---|
| Last updated | April 2024 |
Our website www.mynestegg.com, uses cookies and similar small bits of software to improve the performance and enhance the user experience of our websites.
We are My Nest Egg Limited and we use cookies and similar technologies through our website, mobile Application and associated online content.
The use of cookies is common practice on the majority of websites. Without these cookies, many of the functions required to enable you to navigate through our website, to use our services and / or to make purchases would not be available.
We use cookies to enable us to understand how you interact with our website, to improve our service, and also to report on trends.
This cookie policy explains how we do that.
What are cookies?
Cookies are small text files which a website may put on your computer or mobile device when you first visit a website or page. The cookie will help the website, or another website, to recognise your device the next time you visit. We use the term “cookies” in this policy to refer to all files that collect information in this way.
There are many functions of cookies. Cookies enable you to move around the website and use its features. Without these cookies, you may experience problems using our website. Cookies can also provide us with information about how you use our website. Cookies can be used to show you adverts that are relevant to you, based on your browsing habits, and used to personalise your user experience. For example, to personalise your experience cookies can help us to remember your account details or username and preferences, analyse how well our websites are performing or even allow us to recommend content we believe will be most relevant to you.
Certain cookies can collect personal information, other cookies used do not collect information that identifies you and will instead collect more general information such as how users arrive at and use our websites or a user’s general location.
Cookies may be either "persistent" or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by you before the expiry date). A session cookie will expire at the end of the user session, when the web browser is closed.
Cookies in use on our websites
We use the following types of cookies:
Essential or strictly necessary cookies.
Some cookies are essential for the operation of our websites. For example, some cookies enable you to log into secure areas of our website or make use of services. These types of cookies also allow us to identify account holders and ensure they can access the relevant pages. If an account holder opts to disable these cookies, they will not be able to access all of the content.
Analytical or performance cookies.
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. We use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or services that we think will be of interest to you based on your usage of our websites.
Functionality cookies.
We use functionality cookies to allow us to remember your preferences for your return visits to our website.
Social Media Cookies.
These cookies allow you to share what you’ve been doing on the website on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the respective privacy policies for how their cookies work.
Targeting cookies.
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose anonymously. We do not tell third parties who you are.
|
Cookies We Use |
Essential vs Non Essential |
Why We Use Them |
|---|---|---|
|
Vimeo: | ||
|
_utma |
Essential |
This is used to anonymously track viewing statistics and help Vimeo improve their video offering. |
|
Player |
Essential |
This is used by Vimeo to remember a user’s player mode preferences. For more information please visit: https://vimeo.com/cookie_policy |
|
vuid |
Essential |
This is used by Vimeo to assign a Vimeo Analytics unique ID. For more information please visit: https://vimeo.com/cookie_policy |
|
Hubspot: | ||
|
_hs_opt_out |
Essential |
This is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. |
|
_hs_do_not_track |
Essential |
This is used to prevent the tracking code from sending any information to HubSpot |
|
_hs_initial_opt_in |
Essential |
This is used to prevent the cookie banner from always displaying when visitors are browsing in strict mode. |
|
_hs_cookie_cat_pref |
Essential |
This is used to record the categories a visitor consented to and contains data on the consented categories. |
|
_cfruid |
Essential |
This cookie is used by HubSpot’s CDN provider because of their rate limiting policies. It expires are the end of the session. |
|
_cf_bm |
Essential |
This cookie is set by HubSpot’s CDN provider and is a necessary cookie for bot protection. It expires after 30 minutes. |
|
Hubspot Analytics: | ||
|
_hstc |
Non-essential |
This cookie is for tracking visitors. It contains the domain, hubspotutk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). It expires after 6 months. |
|
Hubspotutk |
Non-essential |
This cookie keeps track of a visitor’s identity. It is passed to HubSpot on form submission and used when deduplicating contacts. It contains an opaque GUID to represent the current visitor. It expires after 6 months. |
|
_hssc |
Non-essential |
This cookie keeps track of sessions and it used to determine if HubSpot should increment the session number and timestamps in the _hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. It expires after 30 minutes. |
|
_hssrc |
Non-essential |
This cookie is set to determine if the visitor has restarted the browser once HubSpot has changed the session cookie. If this cookie does not exist when HubSpot manages cookies, it is considered a new session. It expires at the end of the session. |
|
Google Analytics: | ||
|
_ga |
Non-essential |
This cookie is used to distinguish users and expires after 2 years. |
|
Ga<container-id> |
Non-essential |
This cookie is used to persist session state and expires after 2 years. |
|
Authentication (NextAuth): | ||
|
_Secure-next-auth.session-token |
Essential |
This cookie is likely used to store the user's session token, which is commonly used for maintaining the user's authentication session. This will expire when the browser is closed. |
|
_Secure-next-auth.callback-url |
Essential |
This cookie might be used to store the callback URL, which is where the user is redirected to after authentication. This will expire when the browser is closed. |
|
_Host-next-auth.csrf-token |
Essential |
This cookie is likely used to store a Cross-Site Request Forgery (CSRF) token. CSRF tokens are used for protecting against CSRF attacks. This will expire when the browser is closed. |
|
next-auth.pkce.code_verifier |
Essential |
This cookie appears to be related to the Proof Key for Code Exchange (PKCE) flow, which is often used for OAuth2 authentication. It may store the code verifier used in the PKCE flow. This will expire after 900 seconds (15 minutes). |
|
next-auth.state |
Essential |
This cookie might be used to store authentication state information. It's often used in OAuth2 flows to maintain the state of the authentication process. This will expire after 900 seconds (15 minutes). |
|
next-auth.nonce |
Essential |
This cookie may store a cryptographic nonce value, which is often used in security protocols to prevent replay attacks or to ensure the integrity of data. This will expire when the browser is closed. |
|
Intercom: | ||
|
intercom-id-[api_id] |
Essential |
Anonymous visitor identifier cookie. As people visit your site they get this cookie. |
|
Intercom-session-[app_id] |
Essential |
Identifier for each unique browser session. This session cookie is refreshed on each successful logged-in ping, extending it one week from that moment. The user can access their conversations and have data communicated on logged-out pages for 1 week, as long as the session isn’t intentionally terminated with Intercom (‘shutdown’); which usually happens on logout. |
|
Intercom-device-id-[app_id] |
Essential |
Identifier for each unique device that interacts with the Messenger. It is refreshed on each successful ping, extending it another 9 months. We use this cookie to determine the unique devices interacting with the Intercom Messenger to prevent abuse. |
Does anyone else use cookies on our websites?
Third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control.
These cookies are likely to be analytical/performance cookies or targeting cookies. Advertisers for example sometimes use their own cookies to provide you with targeted advertising.
To deactivate the use of third-party advertising cookies, you may visit the settings or preferences page to manage the use of these types of cookies.
Can you change your cookie preferences?
When you first visit our website, you will see a cookie banner that allows you to choose which types of cookies you agree to us using. Your preferences are remembered using a cookie that we place on your device.
We do not need your consent to use essential or strictly necessary cookies and our cookie banner does not provide an option to prevent these being used. You may be able to disable these cookies in your browser settings but, if you do, parts of our website may not work properly.
Other categories of cookies will only be used where you have indicated your consent by using the checkboxes on our cookie banner.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
By not allowing cookies or deleting or disabling cookies it may prevent you from accessing our website or result in a loss of functionality which degrades your experience of the website as you may not be able to use its full potential, as some of the cookies help us to identify and resolve errors or display relevant content.
More Information
If you are looking for more information or we can assist you further you can contact us on dataprotection@mynestegg.com or by post X+why, East Embankment Tower, 100 Cathedral Approach, Manchester, M3 7FB.