FAQs - About mynestegg

Who are the Financial Conduct Authority (FCA)?

The Financial Conduct Authority (FCA) are the organisation responsible for regulating the financial services industry in the UK. The FCA approved mynestegg to operate as a business in 2024.

How does the FCA protect clients, and what role do compensation schemes like the FSCS play?

Whilst the FCA aims to provide protection to clients through strong regulation, they do not provide protection from a financial perspective. Instead, this is left to the Financial Services Compensation Scheme (FSCS). For more information on this, please look at the FSCS under the section 'About mynestegg'.

How does the FCA regulate financial service businesses to ensure fair and transparent operations that benefit consumers?

The role of the FCA is to provide protection to clients by keeping the industry stable and promoting healthy competition between financial service providers. The FCA works with HM Treasury.

Who are the Financial Services Compensation Scheme (FSCS)?

The FSCS protects individuals in the instance where financial firms fail. The FSCS was setup by the government and if you have used a financial firm that has gone out of business and can't pay a claim, the FSCS can step in to potentially provide compensation.

How does the FSCS protect consumers in the event of a financial firm's insolvency, and what are the coverage limits it provides for savings, investments, and other financial assets?

The FSCS will step in if one of the fund providers that mynestegg use goes into administration. You will be covered for up to £85,000 per fund provider in this instance. Your money is not impacted if mynestegg goes into administration because your money is not held by us.

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Is my money safe?

As a mynestegg client, your money will be invested in funds provided by Blackrock and Fidelity who are some of the biggest asset managers in the world. Your money isn't at risk if something were to happen to mynestegg. Instead, your money is at risk if one of the asset managers went into administration. Even then, you would be provided with protection up to £85,000 per asset manager by the Financial Services Compensation Scheme (FSCS). For more information on this, please go to the section specifically on the FSCS.

Could I end up losing all my money?

Your money is invested within funds provided by Blackrock and Fidelity. Within the funds you invest through, your money will be spread across over 10,000 individual businesses globally. Therefore, your money could only ever be lost if the valuation of all these companies went to £0.

When was mynestegg founded?

mynestegg is a privately owned business and was founded in 2023 to educate people on the importance of saving and investing as early as possible in life.

When did mynestegg launch?

mynestegg launched to the public in 2024 providing a free pension and ISA calculator, allowing people to invest in a pension and/or Stocks & Shares ISA.

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You’ll find answers to some of our more frequently asked questions in our help centre articles.

Our Team are on hand to ensure you a seamless experience.

✉️ Email us:

Client Care: help@mynestegg.com

Our team are available Monday-Friday 9am to 5pm (excluding bank holidays).

Press & PR: marketing@mynestegg.com

💬 Chat with us:

You can chat with our Client Care Team Monday-Friday 9am--5pm by using our Chat function on the website or mobile app.

If we're not online, you can leave us a message and a member of our team will reach out to you once we're back online.

We want to make finance simple.

We are on a mission to disrupt an outdated financial services industry.

We aim to help UK consumers understand the importance of saving and investing. Helping them to secure their future, today.

We believe that finance shouldn't be complicated, that’s why we want to simplify it with our cut the nonsense approach.